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Forums / Technical Support

VOD Buffering
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Technical Support: VOD Buffering
Created by: male4622

2/21/21 @ 2:12pm (EST) |UTC - 5:00
Location: United States
Posts: 571

I have found a workaround for the buffering. If I start a video and hit pause, the video slowly downloads, but it's watchable if you let it sit for a while.
Quote
LordNMaster
Created by: lordnmaster

2/22/21 @ 7:36am (EST) |UTC - 5:00
Posts: 18

I have found a workaround for the buffering. If I start a video and hit pause, the video slowly downloads, but it's watchable if you let it sit for a while.


I wish I could say that this is a workaround. I did the same (and indicated I did this earlier too). I had paused and had about 10 minutes of cached video and then started to watch. This was today and at 15 minutes of playback, the video started to pause and stutter.

This clearly is that the performance of the servers is poor, badly configured for pre-caching data... The fundamental is that I believe that the video is stored NOT as a single image, but as separate segments that must be re-assembled to be streamed out.

THIS is the fundamental problem... This is extremely compute bound and non-scalable.

Quote
Gonad9999
Created by: gonad9999

3/13/21 @ 4:46pm (EST) |UTC - 5:00
Posts: 184

Seems to be a lot better now, anyone agree?
Quote
Ammo
Created by: ammo

3/21/21 @ 2:50pm (EST) |UTC - 5:00
Posts: 41

All of my vods and 3 i used my free credits for are all constantly buffering today - wont play at all!!
Quote
mfrazier57
Created by: mfrazier57

3/21/21 @ 3:21pm (EST) |UTC - 5:00
Posts: 31

Back to the same problem of all the videos buffering slow or not at all.
Quote
UNKNWN_ya_know
Created by: unknwn_ya_know

3/21/21 @ 3:39pm (EST) |UTC - 5:00
Posts: 17

For me even worse: Normally before you hit the playbutton you see the videoimage but not in my case. When I hit play I'm looking at a grey screen.
Also on every non-puchades vod the preview button has vanished...
Quote
Ammo
Created by: ammo

3/22/21 @ 4:29am (EST) |UTC - 5:00
Posts: 41

All of my vods and 3 i used my free credits for are all constantly buffering today - wont play at all!!

It's working ok now - I think it is to do with amount of traffic on the site!

Quote
Created by: vs_jamie

3/22/21 @ 12:49pm (EST) |UTC - 5:00
Location: CA
Posts: 2,326

Apologies for the disruption yesterday - a server was having issues that was causing playback problems but got resolved.
Quote
Created by: male4622

3/29/21 @ 12:22am (EST) |UTC - 5:00
Location: United States
Posts: 571

Thank you for finally tracking down the issue.
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Created by: thewatchers

8/19/21 @ 2:19am (EST) |UTC - 5:00
Posts: 328

Happy 25th Anniversary. How about getting Daily VOD's buffering problems fixed before your 50th Anniversary. :mad :mad

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