Forum Topics
Technical Support: VIP Photo not working
Currently even for a VIP the photo attachment for messages is not working -- very irritating. Click on the photo button yields nothing.
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Below the box for a message, I see the word "Attachments" then next to it the box "Choose file" then to the right "no file selected."
I have used the "choose file" button hundreds of times over the years. IT IS NOT WORKING NOW. This happened once before earlier this year.
Please have someone who understands the issue respond. Quote
I have used the "choose file" button hundreds of times over the years. IT IS NOT WORKING NOW. This happened once before earlier this year.
Please have someone who understands the issue respond. Quote
I obviously confused you. My complaint has nothing to do with the VIP column and its camera button. I said VIP only because only VIP's can send messages with photos. I am talking about the inoperability of the attachment button for messages. !!!!
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Thank you for letting us know - I've reached out to our programmers to see about it getting fixed.
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Hello, we're currently unable to recreate the issue. Can you let us know what browser and device you're using and any other relevant details about your process? Thanks
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seems to be doing it again...send a picture to a model and you get the camera with the slash through it. Always seems to be a several hour delay before the pics actually go through
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It's still happening. When the message is received and opened, the tab has to load and the "image" appears but as a broken image icon.
If that broken image icon is selected, then the image appears.
This has been going on for MONTHS. Quote
If that broken image icon is selected, then the image appears.
This has been going on for MONTHS. Quote
We are currently investigating this issue. Your Patience is greatly appreciated - K.K.
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Looks like photos can be sent, but they are not showing up on my end when or received. I can see the attachment icon as part of the message, but no photos pop up even in older messages.
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The issue is currently being worked on. Thanks for the heads up! I'll let you know when it's been fixed.
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The issue is currently being worked on. Thanks for the heads up! I'll let you know when it's been fixed.
Any update on this? It's still not working. Quote
Any update on this? It's still not working. Quote
** REMOVED BY ADMINISTRATOR **
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Sorry for the delay, we have found the issue and are working on it and it should be fixed this week. I'll give you an update as soon as it's working.
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