Forum Topics
Technical Support: Streaming loop
I've noticed in a couple of rooms that if the stream freezes, the events on cam repeats (going back about 10 minutes). Happened with Amy Blair during partychat earlier today and Skylar_kittie a few days ago. Literally like the film Groundhog Day. The comments appear as normal. Has anyone else noticed this in any other room?
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Hello!
This sounds like quite the unusual problem!
Have you tried clearing out the cookies and the cache to the web browser that you are currently using?
Or even switching over to Chrome and or Firefox?
See if that makes a difference at all.
If the problem still persists, please send us an Email at CustomerService@vsmedia.com,
and give us some additional details such as:
the type of device you are using, the web browser you're currently on, and even the Video Player you're using.
We hope you have a wonderful day!
-M.G. Quote
This sounds like quite the unusual problem!
Have you tried clearing out the cookies and the cache to the web browser that you are currently using?
Or even switching over to Chrome and or Firefox?
See if that makes a difference at all.
If the problem still persists, please send us an Email at CustomerService@vsmedia.com,
and give us some additional details such as:
the type of device you are using, the web browser you're currently on, and even the Video Player you're using.
We hope you have a wonderful day!
-M.G. Quote
I clear my cache/cookies/history everyday. No other pages are on. I use Chrome. If it persists I'll email you.
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I've noticed in a couple of rooms that if the stream freezes, the events on cam repeats (going back about 10 minutes). Happened with Amy Blair during partychat earlier today and Skylar_kittie a few days ago. Literally like the film Groundhog Day. The comments appear as normal. Has anyone else noticed this in any other room?
Also happened on Monday night in Jacob Drizzi's room. I logged out, came back in and it was okay. Weird.
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Also happened on Monday night in Jacob Drizzi's room. I logged out, came back in and it was okay. Weird.
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Hihi all!
Thank you for all the info. We have rolled back to an older stable version of the video player. Please let us know if the issue still persists. Quote
Thank you for all the info. We have rolled back to an older stable version of the video player. Please let us know if the issue still persists. Quote
