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Purchased and credits went to negative
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Technical Support: Purchased and credits went to negative
jay659
Created by: jay659

10/24/19 @ 8:39pm (EST) |UTC - 5:00
Posts: 1

I Purchased 300 credits and it instantly took my account to -130. What is going on
Quote
Created by: vscustomerservice

10/24/19 @ 9:00pm (EST) |UTC - 5:00
Posts: 849

Hello, you owed 454 credits per a failed play and pay transaction back in August. If you have any additional questions please contact Customer Support.
Quote
austindalcow
Created by: austindalcow

5/31/22 @ 10:16am (EST) |UTC - 5:00
Posts: 1

I have -216 credits from what I purchased 20 dollars worth!!
Quote
totoph3
Created by: totoph3

9/19/22 @ 10:10am (EST) |UTC - 5:00
Posts: 2

I have the same problem when I never asked for a show with these models -117 credits
Quote
kools007
Created by: kools007

9/19/22 @ 10:13am (EST) |UTC - 5:00
Posts: 28

Guys, turn off Play and Pay in your settings to avoid nasty surprises like this
Quote
totoph3
Created by: totoph3

9/19/22 @ 10:55am (EST) |UTC - 5:00
Posts: 2

Guys, turn off Play and Pay in your settings to avoid nasty surprises like this


I will instead delete my account yes
Quote
kools007
Created by: kools007

9/19/22 @ 11:09am (EST) |UTC - 5:00
Posts: 28


I will instead delete my account yes

Sure if that's what you want

Quote

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