Lindsey, the problem is that you seem to have mistaken a customer-facing job for a social arrangement in which strangers are required to earn your attention.
They are not.
You are the person being paid to be there. They are the people deciding whether you are worth spending money on. That is the commercial relationship.
A customer entering your room silently has not failed some basic test of manners. He has simply entered a room on a website designed for browsing models.
He does not owe you a greeting.
He does not owe you conversation.
He certainly does not owe you the effort required to make your room interesting.
That part is rather inconveniently your job.
The sentence “If someone can’t even say hi, I don’t see why I should be expected to entertain them” rather neatly exposes the problem. Because the obvious answer is: you are expected to entertain them because you are the entertainer.
It really is that simple.
Nobody is suggesting you should give away sexual content for free or tolerate rude behaviour. Those are completely separate issues. But quietly entering a room is not rude behaviour, and treating potential customers as though they have committed an offence by failing to introduce themselves to you is an extraordinary way to run a business based on attracting strangers.
The funniest part is that you are simultaneously complaining about silent visitors, banning or ejecting them, worrying that doing so damages your ranking, and asking why engagement is a problem.
There may be a clue hidden somewhere in that sequence.
Several people in this thread have already given you essentially the same feedback: your room can appear unengaging, you can seem distracted, and visitors are not always given much reason to stay.
Yet your position appears to be that the visitors should solve this problem themselves by arriving, greeting you, starting the conversation and demonstrating sufficient interest before you decide they deserve your attention.
That would certainly make the job easier.
Perhaps customers could also bring their own entertainment, generate the atmosphere, encourage the other members to spend and remind you when it is time to look up from your phone.
Then all that would remain for you to do is collect the credits.
There is nothing wrong with having standards or boundaries. But “I refuse to make an effort with people until they make an effort with me” is not really a boundary. In a customer-facing business, it is simply poor sales technique dressed up as principle.
The successful models tend to understand something fairly basic: the silent person who enters today may be the person who spends heavily tomorrow. You have no idea who is behind a username, how shy they are, how much they have spent elsewhere, or whether they are deciding in that exact moment whether to spend on you.
You can greet them and create an opportunity.
You can ignore them and let them leave.
Or you can eject them for failing to say hello and then wonder publicly why your ranking suffers.
All three choices are yours.
Only one of them requires pretending the customer is the one who came to work.
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